How to fix Zoom not working on Mac?

How to fix Zoom not working on Mac? When beginning or joining a meeting, many Zoom users noted that the software often gets stuck on “Connecting…”. This issue frequently appears shortly after installing the most recent Zoom updates. Most users should be able to resolve the issue by restarting their Mac after updating Zoom. If the problem persists, try the troubleshooting solutions listed below.

Have an important business or client meeting coming up, but Zoom isn’t working on your Mac? Aside from annoyance, this can result in financial loss. Fortunately, the solutions provided here will almost probably resolve the issues you are experiencing when using the Zoom software on your Mac. Let us begin with the fundamentals and work our way up to fix this issue.

How to fix Zoom not working on Mac?

Here is the list of 10 methods to fix Zoom not working on Mac:

Method #1. Make sure you have the Zoom app

A Zoom conference can be joined via a browser. There are extensions for Chrome and Firefox as well, although the experience and functionalities are limited. It may even fail to function properly at times. Please consider installing the Zoom app for the best experience. If you already have the app installed, open it and select zoom.us from the top Menu Bar. Then, if an update is available, click Check for Updates and install it.

Method #2. Check if Mac is connected to the internet

Before we proceed, it is critical that your Mac has an active and steady internet connection. To do this, launch a browser and navigate to a page. If the internet is not working, follow this instruction to troubleshoot Wi-Fi on Mac.

1. Navigate to System Preferences and select Network.
2. Select Wi-Fi from the list on the left and then click Advanced.
3. Next, select the network you wish to forget and then press (-) to erase it.
4. Try reconnecting to the network now.

Second, if you are using a VPN on your Mac, please disable it. Zoom may not always operate with some VPN services.

Method #3. Check Zoom’s server status

Though unlikely, it is possible that everything is fine on your end and the fault is on Zoom. As a result, it is critical to guarantee that everything works well on Zoom’s end as well. Check Zoom’s status page to ensure that everything is operating. If not, you may have to wait until the problem is resolved.

Method #4. Force Quit the Zoom app

1. Click the Apple logo in the upper left corner.
2. Select Force Quit.
3. Select zoom.us and press the Force Quit button.
4. Reopen the Zoom app after a few seconds.

Method #5. Restart your Mac to fix Zoom not working on Mac

1. Click the Apple logo in the upper left corner and select Restart.
2. Try Zoom once the Mac has rebooted. It will almost certainly work.

Method #6. Give Zoom the required permissions

Zoom requires a microphone, camera, and a few more permissions in order to function properly and provide the full video conferencing experience. It is critical to ensure that the app has the appropriate permissions for this.

1. Click the Apple logo in the upper left corner and then select System Preferences.
2. Select Security and Privacy. Check that you are on the Privacy tab.
3. Camera: Select Camera from the left sidebar and select the box next to zoom.us.app. If not, click the lock in the lower left corner, enter your Mac’s password, and then check the Zoom box.
4. Make sure Zoom has permission to use Mac’s microphone.
5. If you’re using macOS Catalina or macOS Big Sur, go to Files & Folders and tick the Zoom box. This allows you to share and save files from the conversation as well as record calls locally to your Mac.
6. Then, select Screen Recording and Zoom. This allows you to share the screen of your Mac during Zoom calls.

Method #7. Quit other apps to fix Zoom not working on Mac

Are other apps (such as Skype, Discord, FaceTime, and so on) using Mac’s camera, or microphone, or recording the screen in the background? If so, please close those apps. If another app is using the camera or microphone, Zoom may be unable to access it.

Method #8. Close other apps

To bring up Spotlight Search, press command + space bar. Now, type Activity Monitor and launch it.

From here, consider closing any apps that are taking the most/unnecessarily CPU power. To do so, click the app/process name and then the x in the upper left corner. Finally, press the Quit button.

Method #9. Uninstall and reinstall Zoom

1. Force Zoom out.
2. Open Finder -> Applications -> and right-click zoom.us.app
3. Click the Move to Trash button.
4. Restart your Mac after emptying the Trash.
5. Finally, re-download and install Zoom. When you make the first Zoom call, provide it the appropriate permissions.

Method #10. Turn off the Firewall to fix Zoom not working on Mac

Turning off the Firewall may help Zoom work properly in some cases. To do so, go to System Preferences and select Security & Privacy. Select Firewall. Then, select Turn Off Firewall. After that, restart your Mac and try Zoom again. It should function without a hitch.